PrepPals for parents

What you get

• Progress at a glance

  For each linked child: how ready they are for exams, how many of the last 14 days they practised, and their streak. On request you also see the next step, the subjects with the topics that need the most work, and recent tests.

• Consent in your hands

  When you link your child you can confirm that you agree to PrepPals recording their activity and approximate town or city. Your agreement replaces the tick-box your child ticked, and you can withdraw it at any time. Without it we do not link activity to your child or record their town.

• PIN reset

  If your child forgets their 4-digit PIN you can make a new one. It is shown to you once, and your child is signed out on every other device.

• A short weekly summary

  Once a week, on Sunday, we can email you a short summary of how the children you have given consent for practised: days practised, tests, topics getting better and topics that need attention. Switch it off with one click in any email, or on your page.

How to start

1. Sign in with your email address. We send you a link that works once, for 15 minutes.
2. Link your child: enter their login code and PIN, or open the invite link that your child can make from their own PrepPals screen (it works for 60 minutes).
3. Tick the box if you agree to PrepPals recording your child’s activity. You can link without ticking, and you can change your mind later.

Your privacy, and your learners’

• You only ever see children you have linked yourself. You never see their login code, PIN, real name, school or age.
• Other learners, other parents and other teachers never see your child’s progress through you.
• The parent area never shows ads or uses third-party analytics, and we do not sell or share this information. The weekly email is delivered by our email provider, and it only uses your child’s practice results.
• You can delete your own account at any time from your account page. Your child’s account and progress stay as they are.

PrepPals follows the Protection of Personal Information Act (POPIA). The full notice is on the privacy page.

Questions

Do I need a password?

No. You sign in with a link we email you. It works once and for 15 minutes.

Who can see my child’s progress?

You, once you have linked your child, and the owner of PrepPals. If your child joins a class, their teacher sees their nickname and progress in that class.

Can I withdraw consent?

Yes, at any time from your page. Activity is then no longer linked to your child, and their town is no longer recorded.

My child forgot their PIN. What do I do?

Sign in, open your child’s card and reset the PIN. You get the new PIN once. Your child is signed out on their other devices.

How do I delete my account?

On your account page there is a two-step delete. It removes your account, your links to children and your email settings. Your child’s account is not touched.